FAQs

You can create an account with Yours here. Once your account is created you can buy credits and book your classes! Creating the account is the first step.

Our classes are sold as credits: 1 credit = 1 class.
We offer single credits, class packs of 5, 10 or 20 credits.
You can purchase your credits on the website here

Once you have purchased your credits you can book your class on the schedule here.

No class pack credits are individual and can’t be shared – they are all yours!

If a class is full you will see the option to add yourself to the waitlist. Keep an eye on your emails and SMS as a spot may open up on the class.
You will be notified when added to the waitlist and if a spot becomes available. Waitlisted spots are on a first come, first serve basis

You can book a spot for your friend if you purchase a single class credit – this single class credit can be used to book an extra spot on the class. Please note you cannot use a class pack to book a friend, it must be a single class credit as class packs can’t be shared. If you need help reach out to our team here.

Yours is designed as shared class experiences

Yes! At registration, you will need to confirm that you are aged 16 years or older, and have read and understood the terms and conditions and agree to the waiver

Yours Ibiza is located at Marina Village, next to Passions Marina in Marina Botafoc – explore the studio here

First time? We recommend arriving 15 minutes before class so we can show you around the space.

Otherwise we recommend arriving at least 10 minutes before class, you’ll have time to check in, place your items in the lockers and settle in.

For safety reasons you won’t be allowed to join the class 5 minutes after the class start time. We’d love you to experience the full class, so please do arrive on time.

Cancel your class up to 12 hours in advance through your account, and your credit will be returned automatically so you can rebook another session.

Cancelling within 12 hours of your class counts as a late cancellation, and the credit will be forfeited.

Yes, lockers are available at the studios. You set your own personal code to keep your belongings secure.

There are no showers at this location. There is a dedicated area to get changed, and products to freshen up! If you would like full facilities including showers we recommend our Yours Marbella Arena location.

Yes! You can purchase bottles of water at reception. You can also purchase coconut water which is a great natural electrolyte for rehydration!

All you need to bring is your workout clothes, your grip socks and your energy! For infrared heated class we recommend bringing a change of clothes for after your class. If you don’t have grip socks you can purchase them at reception. Shoes are not required in the studios.

A class pack is a group of class credits that you can use before they expire. The expiry date kicks in from the date you purchase the package.

A membership is a recurring payment that allows you to attend a certain number of classes each month. Your membership renews automatically every month on your renewal date. Your monthly credits don’t roll over, they refresh automatically once your next membership payment is made. Any unused credits are removed, and your new month credits arrive in your account.

Memberships give you access to a better rate per class, a membership works out cheaper if you are attending regularly. There’s perks that come with being a member too, ask the Front of House team for more information.

Your first payment is taken on the day you sign up, whether online or in the studio. After that, payments are taken on the same date each month.

No. After your initial 2-month minimum commitment, you’re free to cancel at any time by following the process above, no long-term lock-in.

Absolutely! As a member you have access to member rate class credit top ups. Whether your membership is Yours Infrared or Yours Reformer, you have access to member rate packs of each credit type to top up. The Front of House team can help you in the studio or reach out to them here.

Membership credits are to be used within the month. On your payment date any remaining credits will be removed and your account will be refreshed with your next month’s credits.
Memberships help clients stay committed so be sure to get your classes booked in.

Email us at 

• Ibiza: ibiza@yours.space

Please note: your current membership offering may not be available for purchase again at a later date. The Front of House team can help to advise you on this ahead of your cancellation. We require a minimum of 14 days’ notice before your next billing date for cancellation. If you give less than 14 days’ notice, one final payment will be charged and your membership will stay active until the end of that billing cycle.

Refunds are not available for unused memberships periods, but you’ll keep full access to your membership benefits until the end of your current billing cycle.

No, pauses aren’t available. Since there is no joining fee, there’s no pause option on memberships.

Absolutely! You’re always welcome back, and we’ll make rejoining as quick and seamless as possible. When you rejoin, the memberships and products available at that time will be offered to you