FAQs
Everything you need to know before your first class — and after. Can’t find your answer? Ask the team at the front desk or drop us a message.
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Before your class
First time? We recommend arriving 15 minutes before class so we can show you around the space.
Otherwise we recommend arriving at least 10 minutes before class, you’ll have time to check in, place your items in the lockers and settle in.
For safety reasons you won’t be allowed to join the class 5 minutes after the class start time. We’d love you to experience the full class, so please do arrive on time.
Cancel your class up to 12 hours in advance through your account, and your credit will be returned automatically so you can rebook another session.
Cancelling within 12 hours of your class counts as a late cancellation, and the credit will be forfeited.
Yes, lockers are available at the studios. You set your own personal code to keep your belongings secure.
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